Inside PlateOS: OrderHub order tickets. Cropped product capture with demonstration orders.
HOW IT WORKS
From the request to the work behind it.
01
Make the offer easy to understand
Publish catering packages through your PlateOS storefront. Explain the menu, available options and ordering requirements using your own branding. Keep meal plans, individual items and catering clearly separated so a customer planning an event can find the right flow.
Manage package contents and availability
Configure supported quantities and fulfilment options
Use Design Studio to explain your catering service
02
Keep the conversation attached to the work
Some customers are ready to order; others need a quote. Your team can manage catering enquiries and supported quote workflows, then share the relevant review or payment link. The shared inbox gives staff a place to ask for missing event details and follow up without starting the conversation again.
Capture event requirements before promising fulfilment
Review quotes and customer details
Use merchant-connected payment workflows
03
Plan the handoff, not just the sale
Use the kitchen and order views to coordinate catering work with the rest of the day. Confirm what is being prepared, who is responsible and how the order will be collected or delivered. A mixed business can run catering alongside its meal-prep or restaurant operation.
Review catering work in the kitchen workspace
Keep order notes visible to the team
Coordinate delivery and collection arrangements
BEFORE YOU START
A few useful answers.
Can I sell catering alongside meal plans?
Yes. Catering, meal plans and individual items can be offered through a branded PlateOS storefront, subject to the modules and settings you enable.
Can I take a payment for a quote?
Supported catering quote workflows include customer review and payment links. Configure your merchant payment account before collecting payments.
Can you show my exact event workflow?
Yes. Bring a typical event enquiry to a demo so we can walk through the available package, quote, kitchen and fulfilment steps.