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DELIVERY MANAGEMENT SOFTWARE

See the route. Move the stop. Keep the day moving.

Dispatch starts with the map. PlateOS connects your day's deliveries to route planning, driver access and customer tracking.

  • Map-based route editing
  • Driver links and proof of delivery
  • Customer tracking and notification controls

Inside PlateOS

PlateOS operations dashboard with a store selector and links to customers, kitchen and deliveries
Inside PlateOS: an operations dashboard. This earlier interface shows how the work is connected; current layouts vary.

HOW IT WORKS

From the request
to the work behind it.

01

Plan from the deliveries you actually owe

Bring eligible deliveries into the planning workspace for the selected date. Use delivery zones and driver assignments to organise the work, then inspect route stops on the map. Route planning works with the operational data already in PlateOS, reducing the need to rebuild a customer list elsewhere.

  • Date-specific delivery workspace
  • Zone and driver assignment
  • Route optimisation and stop ordering
02

Make dispatch changes where you can see them

Select stops on the map, move them between routes and adjust their order. The map and route view keep the changes visible, with save feedback while updates are processed. A full-screen workspace gives dispatchers more room to work through a busy day.

  • Single-stop and multi-stop selection
  • Move stops between routes
  • Review route changes before publishing
03

Follow the delivery through to completion

Drivers open their route using a browser link. The driver portal supports delivery status and proof of delivery, while the admin tracking view helps the office follow progress. If you use Spoke, configure the sync window and PlateOS email/SMS notifications to avoid duplicating the messages your delivery provider already sends.

  • Driver portal and navigation
  • Customer tracking links
  • Separate email and SMS notification controls

BEFORE YOU START

A few useful
answers.

Do drivers need a native mobile app?

No. PlateOS provides a browser-based driver portal through a route link.

Can I move several stops together?

Yes. The map workspace supports selecting multiple stops and moving them between routes. Changes still need to be saved successfully before you treat them as published.

Can I use Spoke with PlateOS?

Yes. The Spoke integration supports configured synchronisation windows. You can choose whether PlateOS also sends customer email and SMS updates.

MAKE IT WORK FOR YOUR BUSINESS

See your next chapter.
In PlateOS.

Bring a real workflow to a demo. We’ll show you how the catalogue, customers and operation fit together.

Get started for free

$0/month software fees until $10,000 processed; then $199/month. Optional modules, AI usage and payment processing are separate. Pricing details