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PLATEOS FOR YOUR BUSINESS

Keep every dabba tied to the right day.

A tiffin service is a relationship built over many deliveries. Give customers supported self-service choices and keep your kitchen working from the resulting schedule.

Get started for free Explore the workflow
  • Plan contents and daily schedules
  • Cutoff-aware skips and pauses
  • Kitchen counts and route-ready labels

Inside PlateOS

PlateOS customer portal with a meal plan, remaining meals and schedule actions
Inside PlateOS: a customer meal-plan portal. Available actions depend on store settings.

HOW IT WORKS

From the request
to the work behind it.

01

Make room for everyday changes

Set up your plans, meal items and delivery patterns. Customers can use the portal actions you enable, while staff handle exceptions and custom packages. Keep veg and non-veg choices, portions and one-day changes explicit in the plan and item data.

  • Meal plans and aliases
  • Customer change history
  • Store-specific portal controls
02

Carry the detail into preparation

Review date-specific prep counts, customer rows and packing labels before dispatch. Use delivery zones and routes to organise the handoff. OpSy and the shared inbox help your support team respond using the customer's context, with human takeover when needed.

  • Daily item and plan breakdowns
  • Delivery instructions and labels
  • Customer conversation context

BEFORE YOU START

A few useful
answers.

Can customers skip a delivery?

Yes, where you enable the supported portal action. Your configured cutoff and eligibility rules still apply.

CONNECTED TO THE REST OF YOUR BUSINESS

Keep exploring.

MEAL PREP SOFTWARE

Meal prep

Manage meal plans, customer schedules, skips, kitchen prep, packing labels and delivery routes with PlateOS meal prep software.

Explore Meal prep DELIVERY MANAGEMENT SOFTWARE

Delivery management

Plan food delivery routes, assign drivers, move stops on the map and follow live tracking and proof of delivery in PlateOS.

Explore Delivery management 24/7 WHATSAPP, SMS & WEBSITE AI SALES

OpSy AI sales agent

Automate sales with OpSy on WhatsApp, SMS and your website. Answer product questions, help customers choose and guide supported purchases with your real catalogue.

Explore OpSy AI sales agent

From the operator’s notebook.

Tiffin

From 20 to 200 Tiffins: A Scaling Guide for Indian Meal Services

All articles

MAKE IT WORK FOR YOUR BUSINESS

See your next chapter.
In PlateOS.

Bring a real workflow to a demo. We’ll show you how the catalogue, customers and operation fit together.

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$0/month software fees until $10,000 processed; then $199/month. Optional modules, AI usage and payment processing are separate. Pricing details