A meal plan is a promise. Keep every detail connected.
Selling the plan is the beginning. PlateOS connects what a customer ordered with what your kitchen prepares and what your driver delivers—even when tomorrow looks different from today.
Inside PlateOS: a customer meal-plan portal. Available actions depend on store settings.
HOW IT WORKS
From the request to the work behind it.
01
Build the offer around your food
Create meal plans from your item library, with portion sizes, delivery counts and supported price options. Offer individual items, add-ons and custom packages alongside your regular plans. Your branded storefront reads the PlateOS catalogue, so the products your customers see stay connected to your operation.
Keep plan contents and portion sizes together
Manage availability in the catalogue
Sell through PlateOS or connect supported Shopify workflows
02
Let the schedule drive the kitchen
A skipped day, a paused plan and a one-day meal change have different meanings. PlateOS applies the customer's schedule and your cutoff rules when calculating daily prep. The kitchen can work by item, plan or customer, then prepare labels from the same daily information.
Review daily meal-item totals
Include supported custom orders, changes and add-ons
Inspect saved prep history with its capture status
03
Keep customers and dispatch in the same loop
Customers can use their portal for the self-service actions you enable. Your team can handle exceptions, review customer history and organise eligible deliveries into routes. Drivers receive their route through a browser link, and customer tracking connects back to the delivery.
Control available portal actions
Plan routes around the day's deliveries
Give support staff order and conversation context
BEFORE YOU START
A few useful answers.
Does PlateOS require Shopify?
No. PlateOS has a native storefront and checkout. Businesses already using Shopify can connect supported product, order and customer workflows.
Can I manage custom plans and daily changes?
Yes. PlateOS supports custom packages and one-day changes alongside standard plans. Availability and cutoff rules depend on your store configuration.
Is a meal plan the same as a recurring card charge?
No. A delivery schedule and a payment schedule are different. Configure the purchase and renewal options supported by your checkout; do not assume that every meal plan automatically rebills a card.